New Online Permitting System Coming November 16

The City of Montgomery’s Inspections Department is transitioning to Citizenserve, a new online system for permit applications, payments, and inspection requests.

The current online permitting and inspection request system will be unavailable beginning Tuesday, November 10, 2026, at 4:30 p.m. through Sunday, November 15, while data is transferred to the new system.

  • Paper Permit Applications Still Accepted on November 12th & 13th in-Person at 25 Washington Ave
  • Check/ money order payments ONLY
  • Paid Inspections will still be performed on November 12th & 13th
  • Call 334-625-2073 for questions or concerns

Citizenserve will be available Monday, November 16, 2026. A link to the new portal will be posted on this page before 7 a.m. Updated tutorials and user instructions will be added after launch.

Thank you for your patience during this transition.


Apply for a Electrical Permit, Plumbing Permit, Gas or Mechanical Permit. 

Apply for a Building Permit  |  Apply for a Sign Permit

For personal attention concerning permits and inspections, call 334-625-2073 to schedule an appointment for service. Please have all forms and paperwork completed upon arrival and all other approvals verified before your appointment.

When Requesting a Inspection Please Note:

- Morning inspections must be requested prior to 8:30 AM the day of.
- Afternoon inspections must be requested prior to 1 PM the day of.

Requests made after the above deadlines will automatically be rescheduled for the next available inspection time.

We are responsible for enforcing the editions of the following codes.

  • 2024 International Building Code
  • 2024 International Residential Code
  • 2024 International Existing Building Code
  • 2024 International Swimming Pool and Spa Code
  • 2018 International Energy Conservation Code
  • 2024 International Plumbing Code
  • 2024 International Mechanical Code
  • 2024 International Fuel Gas Code
  • 2024 International Property Maintenance Code
  • 2023 National Electrical Code

*October 2024 - ICC 2024 technical code adoption